Acte Sept

Make way for multi-channel spoken communication !

In 2022, multi-channel spoken communication will be one of the levers of relational agility and team performance.

Re-mobilizing teams, restoring trust, innovating in ways of operating and communicating at work - these are the challenges facing organizations in 2022 !

We are convinced that multi-channel spoken communication is the key to relational agility and team performance. In 2021, we have integrated this multi-channel approach by boosting our event and training formats:

• Improving customer relations on the telephone for BAYER CUSTOMER SERVICES call centers.
• Enhancing the performance of NOVARTIS medical representatives thanks to emotional intelligence.
• Boost the oral expression of YVES ROCHER employees to serve its status as a company with a mission.
• Successful pitching for VINCI Energies lawyers.
• Involve KLESIA employees in a web series designed and filmed in blended mode.
• CANON MEDICAL FRANCE's 150 employees take part in the CAP 2021 phygital convention.
• Coaching SICRA ILE DE FRANCE's tender defense teams to win.

And in 2022, we take up the challenge of agile spoken communication to nurture relationships between our customers, their employees and their stakeholders.